Shipping Policy for Brick Domes
At Brick Domes, we are committed to providing our customers across Australia with reliable and efficient delivery of our container dome shelters. Please review our shipping policy below:
1. Shipping Areas
– We deliver to most locations across Australia. If you have a specific delivery address, please contact us to confirm availability.
2. Order Processing
– Orders are typically processed within 1-3 business days after payment is received.
– Customizations or special requirements may require additional processing time, which will be communicated upon order confirmation.
3. Delivery Schedule
– Delivery times vary depending on your location and the availability of the product.
– Standard delivery generally occurs within 5-10 business days after order processing.
– Expedited shipping options may be available upon request for an additional fee.
4. Delivery Charges
– Delivery costs are calculated based on the size and weight of the shelter and the delivery location.
– Exact shipping fees will be provided at checkout or upon request before finalizing your order.
5. Installation
– Our shipping policy covers delivery only. Installation services are available separately; please contact us for details and scheduling.
6. Receiving Your Order
– Customers must inspect the shipment upon arrival and report any damages or discrepancies immediately.
– The carrier will require a signature upon delivery; please ensure someone is available at the delivery address.
7. Delays and Exceptions
– While we strive to meet estimated delivery times, unforeseen circumstances such as weather conditions or logistical issues may cause delays.
– We will keep you informed of any delays affecting your order.
8. International Shipping
– Currently, we only ship within Australia. For international inquiries, please contact us directly.
9. Contact Us
– For questions about your shipment, delivery status, or specific arrangements, please reach out to our customer support team at sales@brickdomes.com.au.
Thank you for choosing Brick Domes. We look forward to helping you find the perfect shelter solution with dependable shipping.